turps

You're right, it was pushy.

They phoned at 8:30 in the morning, then around lunchtime, and then again at about 7 in the evening.

They're lucky I answered at all really as normally I ignore the landline. Plus, I make, rearrange, check appointments via the app and get reminders via text and email. So it's not like they couldn't get in touch in other ways.