(no subject)

[turps]

It was another early start today, which turned out to be a good thing.

James checked online banking and saw someone had withdrawn £300 overnight, many calls to the bank and it seems my card has been cloned at the local supermarket ATM. Money was withdrawn at a town down South and it's only because we were up so early and stopped the cards that they were prevented from clearing out our account this morning.

I've just had to talk to the fraud department and they've opened an investigation, which will take up to 10 days before a result. I just hope they rule it is fraud, they have to, I've never been to that town and my card is still in my purse.

Comments

[hakeer.livejournal.com]

Ugh, that sucks. :/ But it's good that you caught it as early as you did.

[http://users.livejournal.com/_unashamed/]

wow, that sucks - and 300 is a lot of money. I hope they'll be able to figure it out!!!

[turps33.livejournal.com]

It is. They managed to hit when the mortgage money was in the account.

The police are coming later so hopefully things will work out.

[turps33.livejournal.com]

I'm so relieved we did catch it. It's bad as it is but we would have been screwed if they got the lot.

[vaudevilles.livejournal.com]

Oh honey! That sucks. I hope they catch whoever did it real bloody quick and you get your cash back.

[turps33.livejournal.com]

It's all so annoying. The police are coming later and just, people suck.

[randomling]

Oh man, that sucks enormously. I'm so sorry! [hugs] Glad you caught them before they cleared out your account, though.

[hughughug]

[pensnest]

Well caught. I hope it gets sorted out very quickly. And that the supermarket's ATM is dealt with.

[turps33.livejournal.com]

I'm getting satisfaction from thinking of them getting refused money. Scumbags.

James has talked to the people at Co Op and the police think a card reader was put in the machine. There's surveillance cameras there, whether they'll do any good is another matter.

[turps33.livejournal.com]

Just thinking of what would have happened if we hadn't cancelled the cards in time is making me shiver.

People are so low.

[tara]

Gah, that is really sucky :( I had problems with people making charges to my credit card a couple of years ago, and it's so frustrating, because it's like you have to jump through hoops because of other people's crappery. I really hope the bank gets it sorted out soon.

[digital-diva.livejournal.com]

I hate people. I hope things get sorted out quickly for you guys!

[turps33.livejournal.com]

It's so annoying. I don't want the police coming to my house :(

[turps33.livejournal.com]

That's it exactly. It's others that commit the crime but you're left talking to multiple people and having to prove you didn't actually withdraw/use the money.

[lazydwarf.livejournal.com]

Oh honey! How awful! I'm so glad you guys caught it! {{{hugs}}}}

[digital-diva.livejournal.com]

Well, it's for a good cause. If they were coming to take you away, I'd worry ;-)

[nopseud]

How incredibly annoying! I hope it gets sorted out quickly - I suppose it's good that the cloned card was used somewhere a long way away from you, so it'll be easier to prove it wasn't you. And thank goodness that James caught it before they emptied the account.

[turps33.livejournal.com]

I don't do stuff that I'd be taken away for! The very idea!

[turps33.livejournal.com]

I wasn't impressed at getting up so early, but thank goodness we did. An hour later and we'd have been cleaned out.

[turps33.livejournal.com]

I've been told all about cloned cards this morning, and it's scary how easily it can happen. The bank are being really good at investigating, but yeah, them being aware that no way were we in the town and then London is a relief.

[sperrywink]

So scary and horrible! 300 is nothing to sneeze at. I always hate using my card at gas pumps because they are typical spots for card readers around here.

[http://users.livejournal.com/_bettina_/]

Oh no! I hope everything works out and that you get the money refunded!

[turps33.livejournal.com]

It's a significant chunk of the mortgage money, so there'll have to be phone calls explaining what that'll be late. So many things to sort out because of someone thinking it's okay to steal.

[turps33.livejournal.com]

Thanks, B.

Thankfully with it being withdrawn so far from where we live they should refund it. I really hope so anyway.

[sperrywink]

*kicks stupid, stealing people*

Not a way you want to wake up in the morning.