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Nov. 21st, 2018 12:14 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
turpsIt's been quite the week and still not over.
You may remember I mentioned changing to Sky Q. As part of that we changed our phone line provider from BT to Sky. It should have been seamless, but what happened was Sky decided to cut off our internet access too, so we've had no internet for well over a week. How they managed such a screw up I don't know. The woman who's been helping since then has been great, and in fact, managed to get us back online earlier than expected as we were originally told we'd be reconnected tomorrow. But even so, I was not amused. Plus, I forget just how much we use the internet for, none of the Alexa things would work so James couldn't turn the lights on and off easily, no reading my fire when I'm in the bath at night. Then, of course, the general communicating and browsing. Thankfully I managed to join bandom holidays by emailing Aka directly and she was a star and agreed to use my sign up info from last year, and I worked out how to make my phone a hot spot so after a few days could connect a little. Despite that, I'm so glad it's back. But what worries me is, they still need to change from the ordinary to fibre optic, so now I'm wondering how much they'll screw that up, too.
On the plus side, we got a load of tv watched.
Another bad side. Apparently, we've had a slow leak from our washer, and the floorboards now have a hole under it. The insurance person is coming out this afternoon to check out the damage and I suspect it's going to be pretty bad. I'm thankful we have the insurance, because if left I can see the floor going completely and the washer ending up in a huge hole, but our insurance excess is big anyway and has to be doubled as it's water damage.
This morning we were heading out to queue to get Corey a doctor's appointment -- he still hasn't registered at a Newcastle practice, just comes home when needed. Only to find out overnight someone has smashed our car window and stolen James' coat. That was bad enough, the car was soaked inside as it was raining really hard last night, but mam had bought him that coat and he had badges on it that she'd also bought him and meant something to them both. So that's another £50 excess to pay, and while the insurance has sent someone to weatherproof the window it shouldn't really be driven until the actual window is put back in on Friday. But of course, the loss of the coat is the worst thing.
You may remember I mentioned changing to Sky Q. As part of that we changed our phone line provider from BT to Sky. It should have been seamless, but what happened was Sky decided to cut off our internet access too, so we've had no internet for well over a week. How they managed such a screw up I don't know. The woman who's been helping since then has been great, and in fact, managed to get us back online earlier than expected as we were originally told we'd be reconnected tomorrow. But even so, I was not amused. Plus, I forget just how much we use the internet for, none of the Alexa things would work so James couldn't turn the lights on and off easily, no reading my fire when I'm in the bath at night. Then, of course, the general communicating and browsing. Thankfully I managed to join bandom holidays by emailing Aka directly and she was a star and agreed to use my sign up info from last year, and I worked out how to make my phone a hot spot so after a few days could connect a little. Despite that, I'm so glad it's back. But what worries me is, they still need to change from the ordinary to fibre optic, so now I'm wondering how much they'll screw that up, too.
On the plus side, we got a load of tv watched.
Another bad side. Apparently, we've had a slow leak from our washer, and the floorboards now have a hole under it. The insurance person is coming out this afternoon to check out the damage and I suspect it's going to be pretty bad. I'm thankful we have the insurance, because if left I can see the floor going completely and the washer ending up in a huge hole, but our insurance excess is big anyway and has to be doubled as it's water damage.
This morning we were heading out to queue to get Corey a doctor's appointment -- he still hasn't registered at a Newcastle practice, just comes home when needed. Only to find out overnight someone has smashed our car window and stolen James' coat. That was bad enough, the car was soaked inside as it was raining really hard last night, but mam had bought him that coat and he had badges on it that she'd also bought him and meant something to them both. So that's another £50 excess to pay, and while the insurance has sent someone to weatherproof the window it shouldn't really be driven until the actual window is put back in on Friday. But of course, the loss of the coat is the worst thing.
no subject
Date: 2018-11-23 06:13 pm (UTC)Oh no! Water leaks are awful. I hope it won't be too expensive to fix the damage.
Oh no, once again! As if it wasn't enough breaking the window and stealing a much-loved coat they had to do it when it was pouring down. Your luck has really been TERRIBLE lately! I better send you lots and lots of good thoughts and positive vibes! *hugs you a lot*
no subject
Date: 2018-11-27 05:30 pm (UTC)They still haven't changed to fibre yet, but the new modem is in place and working, so hopefully, the change will go well.
Well, after talking to our builder he said it'll be cheaper to pay him directly than pay the excess on the insurance. He's a lovely guy and went out of his way to help us when fitting the bathroom, so we're taking his advice.
We think it was because it was pouring down they took the coat. But I still can't comprehend how anyone thinks it's okay to smash a car window just to get a coat. The window is fixed now, but we'll never see the coat again.